IT ServiceDesk
IT support is provided locally at faculties and workplaces of the relevant IT centers. The central contact point of IT support is the IT ServiceDesk at MUNI. It directly addresses or delegates your requirements to relevant professionals, it works daily 24 hours, 7 days a week. However, before contacting the ServiceDesk, please, try to check if the website IT MUNI does not address your request.
#1 Look in the IT MUNI
Do you want to get information about IT services provided at Masaryk University? Check their descriptions, including instructions in the IT MUNI. You can also use search in the header of the page.
#2 Contact Local IT Support
Didn't you get what you were looking for in the service catalog? Do you have a technical problem that requires professional intervention? Contact IT support directly at your faculty or workplace.
#3 Contact IT ServiceDesk
Is local IT support not available or it can not solve the request? Is it after the closing time? There is a 24/7 IT ServiceDesk that will help you solve your IT problem, or at least delegate it to relevant professionals.