You can recharge your SUPO account with cash through the so-called top-up machines. There are 16 of them in MU buildings. After attaching the ISIC card, you can insert banknotes that are immediately loaded into the SUPO account. The top-up machine only accepts banknotes, not coins.
What to do, when...
In some cases, it takes a while for the amount to be credited to your account. If it takes more than 10 minutes, please report this to the operator or contact the helpdesk.
It may also happen that you deposit money into the top-up machine and you cannot dispose of it. This happens if you owe some fees for additional services (dormitories, tuition, etc.). Primarily, money is blocked to pay the amount due. Check the exact status of your SUPO account in INET.
If the top-up machine tells you that the user cannot be authenticated after the card is attached, it means that you do not have a SUPO account activated. To activate your account, follow the instructions on how to activate your SUPO account.
|CPS||Komenského nám. 2|
|UKB||Kamenice 5, building A9|
|PedF||Poříčí 31, library 2F|
|FF||Arna Nováka 1, entrance hall|
|FSS||Joštova 10, library|
|SKM||Vinařská 5, block C3|
|SKM||bří. Žůrků 5|
|PřF||Kotlářká 2, pavilion 12 - hall|